Privacy Policy

Sphere Partners, LLC., together with its affiliates (“Sphere,” “we,” “our,” or “us”) has created this Privacy Policy in line with Sphere’s commitment to your privacy on our CondoOS by Sphere website at condoos.sphereinc.com and marketing initiatives. This policy discloses our information gathering, dissemination, and protection practices. If you wish to stop receiving Sphere marketing communications, please click the Unsubscribe link in any marketing email you have received from us.

01Collection of Information

Sphere collects information to provide better services to its users and to better understand the visitors to its website and what content is of interest to them. Sphere collects information in the following ways:

• Information you affirmatively choose to provide through our forms or submit to us (such as your name, email address, company name, job title, phone number, and other information requested by the applicable form) for the purpose of submitting contact or inquiry forms, requesting information about our services, subscribing to updates, registering for events, or applying for opportunities, including your preferences for receiving marketing communications from Sphere;
• Information Sphere receives from your use of our website, such as IP address, browser type, ISP, referring/exit pages, platform type, date/time stamp, number of clicks, domain name, and country or state of all visitors to our website;
• Aggregated or anonymized data, such as statistical or demographic information, which Sphere may use for any purpose. Aggregated data may be derived from your personal information but is not considered personal information in law as it does not directly or indirectly reveal your identity, unless combined with your personal information in a way that identifies you;
• Technical data collected through analytics and marketing tools, including Google Analytics, Google Tag Manager, LinkedIn Insight Tag, and related referral or search tracking technologies.

Sphere does not intentionally collect sensitive personal information through its website unless voluntarily provided by you or required for a specific business purpose.

Sphere will only use your personal information for the purposes for which it was collected, unless it reasonably considers that another use is compatible with the original purpose. If Sphere needs to use your personal information for an unrelated purpose, we will notify you and explain the legal basis for doing so.

02Sharing of Information

Sphere may disclose your personal information to the following categories of recipients:

• Our affiliates, professional advisers, third-party service providers, and technology partners who provide data processing services to Sphere (for example, supporting the delivery of, or security of, our website, or our CRM and marketing platforms), or who otherwise process personal information for purposes described in this Privacy Policy or notified to you at the time of collection;
• Any competent law enforcement body, regulatory authority, government agency, court, or other third party where disclosure is necessary: (a) as a matter of applicable law or regulation; (b) to exercise, establish, or defend Sphere’s legal rights; or (c) to protect your vital interests or those of any other person;
• Any other person with your consent to the disclosure.

Sphere does not sell personal information as that term is defined under applicable privacy laws.

03Legal Basis of Processing

Where required by applicable data protection laws, including the GDPR and UK GDPR, Sphere processes personal information on one or more of the following legal bases:

• to perform or prepare to perform a contract;
• to respond to requests or inquiries;
• to pursue Sphere’s legitimate business interests, including operating and improving the website and services;
• with your consent, where required; or
• to comply with legal obligations.

If you have questions regarding the legal basis on which Sphere processes your personal information, you may contact us using the details provided below.

04Use of Information

Any information collected by Sphere will be used in accordance with this Privacy Policy for the purposes of: responding to inquiries; providing and improving our services; conducting and analyzing marketing activities; operating, maintaining, and securing our website; and complying with legal obligations.

Sphere uses website usage data to understand how visitors interact with our content and to improve the user experience. IP address information may be used for website diagnostics and administration. Sphere may also use automated tools to support internal operations, analytics, communications, and security — such tools assist our personnel and are not intended to make solely automated decisions with legal or similarly significant effects on individuals.

Sphere will only retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, Sphere considers the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which Sphere processes the information, and applicable legal requirements.

05International Transfers

Sphere processes information on servers in countries around the world, including countries where Sphere or its service providers operate. By using our website or submitting information to us, you acknowledge that your personal information may be transferred to and processed in countries other than your country of residence, which may have different data protection laws.

Sphere takes reasonable steps designed to ensure that personal information transferred internationally remains protected in accordance with applicable law and this Privacy Policy.

06Information Security

Sphere protects your personal information using reasonable administrative, technical, and organizational safeguards, including storing data on secure systems with appropriate access controls and using encryption to help prevent unauthorized access. Sphere maintains reasonable procedures designed to identify, assess, and respond to potential security incidents involving personal information, consistent with applicable legal obligations.

07Marketing

As described above, Sphere may collect and use your personal information for marketing purposes. Your data may be stored in our CRM systems. We may use your data to inform you about Sphere’s services, events, and insights that we believe may be of interest to you. For analytical purposes, we may collect information about your responses to our marketing emails and your interactions with our website, to inform future communications.

If you wish to stop receiving marketing communications, you may unsubscribe at any time by clicking the unsubscribe link in any marketing email, or by contacting us at info@sphereinc.com.

08Cookies and Local Storage

Sphere uses cookies and similar technologies, including browser storage technologies, to operate and improve its website, provide website functionality, and support analytics and marketing activities.

Certain forms made available by Sphere may use browser local storage to temporarily save information you enter into a form before you submit it. This functionality is used to preserve your progress if the page is refreshed, closed, or otherwise reloaded. Information stored in this manner remains on your device and is not transmitted to Sphere until you submit the form. The locally stored information is deleted following successful submission or automatically expires after 24 hours.

Sphere also uses Google Analytics and Google Tag Manager for website analytics, and the LinkedIn Insight Tag for advertising measurement and retargeting. These tools may set cookies or use similar technologies and collect data about your visits in accordance with their own privacy policies. Where required by applicable law, Sphere will seek your consent before using non-essential cookies or similar technologies through a consent mechanism on the website.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting app.retention.com/optout.

You can configure your browser to refuse or limit cookies and certain storage technologies. If you disable them, some parts of the website may become inaccessible or may not function as intended.

09Links

Our website may contain links, plug-ins, and applications to various third-party websites or services. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. Sphere has no control over, and is not responsible for, the content, privacy policies, or reliability of such third-party connections. When you leave our website, we encourage you to read the privacy notice of every website you visit.

10Your Data Protection Rights

Depending on applicable law and your jurisdiction, you may have the following data protection rights, which you may exercise by contacting Sphere using the details in the “Contact Details” section below:

• If you wish to access, correct, update, or request deletion of your personal information, you may do so at any time by contacting Sphere;
• You may object to processing of your personal information, ask Sphere to restrict processing, or request portability of your personal information;
• You have the right to opt out of marketing communications at any time by clicking “unsubscribe” in any marketing email or by contacting us directly;
• If Sphere processes your personal information based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing;
• You have the right to complain to a data protection authority about Sphere’s collection and use of your personal information. Please contact your local data protection authority for more information.

You will not be charged a fee to exercise any of these rights. However, Sphere may charge a reasonable fee or decline a request that is clearly unfounded, repetitive, or excessive. Sphere aims to respond to all legitimate requests within one month. For complex or multiple requests, this may take longer, in which case Sphere will notify you and keep you updated.

11Changes to This Policy

Sphere reserves the right to modify or amend this Privacy Policy at its own discretion from time to time. Changes will be posted on this page with a revised “Last Updated” date. Your continued use of the CondoOS by Sphere website following any changes constitutes your acceptance of those changes. Where changes are material, Sphere will take reasonable steps to notify you, such as by posting a prominent notice on the website.

12Contact Details

If you have any questions about this Privacy Policy or your interaction with our website, please contact:

Sphere Partners, LLC.